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Welcome to Accomos, where your comfort and satisfaction are our top priorities. We understand that sometimes, despite our best efforts, circumstances may arise that necessitate a refund or return. We’re here to make that process as smooth and hassle-free as possible.
Any booking deposits made for our accommodations are non-refundable. However, we understand that plans can change, so please contact us as soon as possible if you need to modify your reservation.
In the event of a cancellation made within [X] days prior to your scheduled arrival, a full refund minus the booking deposit will be issued. Cancellations made after this period may be subject to a cancellation fee.
If you’ve booked additional services or amenities through Wicks Housing and are dissatisfied with the quality or delivery, please contact us within [X] days of the service date for a refund or resolution.
If you’ve purchased merchandise from our on-site store and find it unsatisfactory, you may return it within [X] days of purchase for a full refund or exchange. Items must be unused and in their original packaging.
In the rare event that you receive a damaged or defective item from our store, please contact us immediately to arrange for a return or replacement. We will cover the cost of return shipping and expedite the process to ensure your satisfaction.
If you have any questions about this Refund Policy, You can contact us:
By email: support info@accommos.co.uk
By phone number: 020 3290 2962